Residence Inn By Marriott Chicago Lombard

http://www.marriott.com/hotels/travel/chilb-residence-inn-chicago-lombard/
Statement | Strongly Agree | Agree | Neutral | Disagree | Strongly Disagree |
My overall experience here was good, and I would recommend this hotel to my friends. | X | ||||
Check in | |||||
My reservation record was accurate. | X | ||||
The check-in process was timely and efficient. | X | ||||
The check-in staff was courteous. | X | ||||
Guest Room | |||||
My room was clean and comfortable. | X | ||||
My room was furnished appropriately. | X | ||||
My bed and bedding were comfortable. | X | ||||
Guest Staff |
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The guest staff was prompt, reliable, and friendly. | X | ||||
The guest staff was knowledgeable and fully answered my questions about the area. | X | ||||
Security was available if needed. | X | ||||
Housekeeping staff was friendly and reliable. | X | ||||
Management was available to solve problems. | X | ||||
Amenities |
|||||
Hotel amenities (pool, hot tub, exercise room) were clean, attractive, and properly equipped. | X | ||||
Check out |
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The check-out process was timely and efficient. | X | ||||
I received a complete and accurate bill. | X | ||||
Additional Comments: Remodeling in progress. |
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